Help services for schizophrenia and other psychotic disorders

The symptoms of schizophrenia, psychosis and other psychotic disorders are able to be treated – but getting help quickly is really important. Find out about the different places to get online info about psychotic disorders, and where you can find online support groups, chat and self-help programs. There are steps you should take if you need help urgently.

You might find this useful if:

  • You need urgent help with psychotic symptoms
  • You want to learn more about psychotic disorders
  • You're looking for support groups for psychotic disorders
  • You want to talk to someone about psychotic disorders
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Getting help for psychosis and psychotic disorders

Psychosis is a temporary state of experiencing an ‘altered reality’- also known as a psychotic episode.This is where a person has trouble telling what is real. Psychosis is not a mental illness in itself, but it is a symptom of some mental illnesses, like schizophrenia. It’s possible to have a single psychotic episode and go on to have a complete recovery.

Psychotic disorders, are when psychotic episodes, and other symptoms, start happening more frequently or don’t go away.

If you think you are experiencing psychotic symptoms, go straight to your local emergency department or GP, who will be able to point you in the right direction.

Symptoms of psychosis are able to be treated, and many people with psychotic disorders can manage their symptoms with the help of various treatments. The quicker you seek professional help, the easier managing your symptoms will be. If you’ve been diagnosed with a type of psychotic disorder, you can turn to the following groups and organisations for info, counselling, help and support.

If you need help urgently

If you need urgent help with psychotic symptoms, go straight to the nearest emergency department or see our emergency help page. Alternatively, check out the mental health crisis number in your state.

If you need to talk to someone

If you’re not experiencing psychosis and you’re looking for info or just want to talk to someone about it, there are some services you can get in touch with:

  • eheadspace- online chat counselling service, available 7 days a week 1pm-1am AEST

  • Kids Helpline’s web-based and email counselling service: Available 24/7 for young people up to 25yrs

  •  Lifeline’s online chat counselling service: - Available 7:30-10:30pm AEST Monday-Thursday.’
Visit our Emergency help page for more info including telephone counselling services. 

Online information about schizophrenia, psychosis and psychotic disorders

Online programs and support groups

  • Association of Relatives And Friends of the Mentally Ill (ARAFMI) for friends and family member supporting people through depression and other mental health disorders.

  • OnTrack – an online program for people aged 14 and older who are having strange experiences and are looking for help with figuring out what's 'real'. OnTrack helps you to cope with your symptoms, but needs to be used in conjunction with other treatments. You should chat to your doctors before using it.

What can I do now?

Last reviewed: 06 August, 2015
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