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Helping to look after a friend or family member is a big responsibility, so it’s important that you get the support you need. You might be a little worried about reaching out, because you’re not sure what will happen if you do. Try to remember that these services’ top priority is to help you and your loved ones. If you feel like you need a bit of extra help or support, these guys have got your back!

First steps:

  • Carer Gateway is a great place to start. The website has loads of practical information and resources for carers. It also has an awesome ‘guided search’ tool for connecting carers with the information, support or services they need. It’ll point you in the right direction so you’re not swamped by options. Check it out here or give them a call on 1800 422 737 (weekdays, 8 am to 6 pm).
  • Young Carers has lots of online resources and tips. It also has stories from other young carers that you might find helpful.
  • Commonwealth Respite and Carelink Centres (CRCCs) can help you to organise respite care so that you can take a break from your responsibilities. Contact your nearest CRCC by phoning 1800 052 222 during business hours or 1800 059 059 for emergency respite support outside standard business hours.
  • Carer Information Support Services can help you to find the information, services and support you need. This could include access to counselling, carer support groups, carer education and training, advocacy, respite services and guided referral. Call 1800 242 636 for more information.
  • If you’re worried about confidentiality but still want to speak to someone, you can call Kids Helpline (1800 55 1800) or Lifeline (13 11 14) for crisis support.

State-specific services:

Financial help:

  • The Young Carer Bursary Program is a scholarship available to young carers who are studying. It aims to help relieve financial pressure for young carers while they combine studying and their caring responsibilities.
  • Carer Allowance is a fortnightly payment for carers of all ages.

What can I do now?

  • Use Carer Gateway’s guided search to find out what help is available to you.
  • Call your state carers’ organisation to see how they can help.
  • Connect with other young carers on the Young Carers NSW forums (even if you’re not from NSW).