Share how you feel about ReachOut in our annual survey
We’re conducting an online research survey for young people to tell us (confidentially of course) about their experience of using ReachOut.
Whether you’ve used ReachOut.com or viewed our socials - or both - we’d love to hear from you! This research will help ReachOut understand how we can better help and support young people going through tough times.
We’re interested in hearing from anyone living in Australia, aged 14-25 years, who has used ReachOut in the last 12 months. Complete the survey to go in the running for a $100 gift voucher!
Tell us what you think
This survey should take around 10 minutes to complete online. Participation is voluntary and confidential.
FAQs
All responses are confidential. Your responses will be grouped together with other respondents. We may need to share information with other services if you tell us about a significant risk of harm to yourself or another person, as part of our duty of care to keep you and other people safe. We may also need to share information if we receive a legal subpoena for information.
Both of these are unlikely but possible events. Any information that is made public (media, social media, academic papers) will be about the project as a whole — no personal information that might allow someone to guess your identity will be included.
If you choose to enter your email address to be included in the prize draw, or to find out about the results of the research, this may provide ReachOut with identifying information (e.g. your name). We will separate your email address from your responses to minimise the risk of you being identified.
If you find any questions that are too personal or upsetting, you can leave them blank. You don’t have to respond to any questions you don’t feel comfortable answering.
If you need someone to talk with, you can contact Lifeline on 13 11 14 or Kids Helpline on 1800 55 1800 to chat with a counsellor online or over the phone.
A summary of the findings will be made available via email when the project is completed. If you choose we can send you the details when this is available. The results may also be presented at academic conferences and published in research journals.
Your contribution means a lot to us, and to say thanks for completing the survey, we're offering 25 lucky winners a $100 gift voucher. We’re hoping to hear from about 500 young people, which means you have a roughly 1 in 20 chance of winning a voucher. Download the prize terms and conditions.
If you have any questions about the survey, or you want to withdraw your consent to participate in the study, please email our Senior Manager Social Impact at research@reachout.com. You can also contact bellberry@bellberry.com (tel: 08 8361 3222) if you have any concerns or complaints about the ethical conduct of this research.