uses cookies to give you the best experience. Find out more about cookies and your privacy in our policy.

When you’re feeling stressed, down or overwhelmed, it’s pretty hard to know what’s really up and how to get help. That’s where NextStep comes in.

NextStep can help you figure out what’s going on for you, and then suggest different types of support based on what will best meet your needs. It’s a free, anonymous and easy-to-use tool that you can access anytime, anywhere, on your phone or laptop.

We asked a bunch of young people to use NextStep and let us know what they thought. Here’s what they had to say.

This can help if:

  • you're not sure how to navigate
  • you don't know where to start looking for help
  • you'd like to know what support options are available.
Next Step app

It helps you figure out what's wrong

Have you had that niggling (or downright in-your-face) feeling that something’s up? NextStep starts by simply asking you, ‘What’s going on?’ It gives you a whole bunch of options to choose from. You can select as many as you like. It will then help you to narrow them down and decide what to focus on. Yep, it’s a long list, but it’s worth persisting!

When my anxiety is bad, it can be hard to focus on how I’m feeling. NextStep provided me with options which at least helped narrow down how I was feeling.’ – Erin

‘It can be really overwhelming to figure out how to get help on your own, and this tool lets you figure out your next step without even having to get out of bed.’ – Courtney

‘I think it's useful in both directing young people to help and also shedding some light for them on what might be going on.’ – Sophie

it helps you figure out

It covers all kinds of issues

From depression and anxiety, to sexuality, bullying, relationships and more – NextStep helps with the more serious stuff, as well asthe everyday issues that might be getting to you.

Plenty of options for what you're feeling, and very good gender options. Lots of good content, and easy to get through.’ – Lucas

‘I liked how it had more issues than I expected that were very everyday and not necessarily mental illness.’ – Kiara

‘You can come back to it on different days with different things on your mind and always get something new and useful out of it.’ – Courtney


it covers a lot of issues


... and will guide you to the next step

Okay, so you've figured out what's up. Now what? NextStep will give you lots of different choices of stuff that will help – from helplines, to articles and apps. You can go through all the options and decide which ones you want to try first.

You can even download/save and print the information when you’re done, so that you have it all on hand whenever you need it.

‘It shows many different ways you can get help, meaning that if you’re not comfortable talking on the phone, you’re able to still find help through this.’ – Brigette

‘I love that NextStep helps you figure out what to do next when you might have no idea yourself! It brings a bit of independence and power right when you need it most.’ – Courtney

‘It jogged my memory with some things. I’d use it for finding help around my area that I could access.’ – Riley


and will guide you to the next step



Watch this video which further explains how NextStep works.


What can I do now?